If the item still doesn’t fit after an exchange, can I get a refund?Updated 3 months ago

✅ Yes, you have two simple options!

🖥️ Online

1. Log in to your Seagale account → My Orders
2. Open the new order (the exchange one)
3. Request a return to receive the refund
   
   

🏬 In-store

You can also request the refund in-store

ℹ️ If the payment was made via Tap to Pay, the refund is issued in the same store

📦 Quick conditions

1. 👕 Item unworn and unwashed
2. ⏳ Deadline: within 3 months after receipt